1. Introduction
Welcome to TimeTech . We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services, in accordance with the Protection of Personal Information Act No. 4 of 2013 (POPI Act).
2. Information We Collect
We collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, and billing/shipping address.
- Transaction Information: Details of purchases and services requested.
- Technical Data: IP address, browser type, and usage data through cookies and tracking technologies.
- Communications: Any messages or inquiries sent via our contact forms, emails, or support channels.
3. Purpose of Processing Personal Information
We use the information we collect to:
- Process and fulfill orders for Garmin battery replacement and refurbishment services.
- Improve our website, services, and customer experience.
- Communicate with you regarding orders, inquiries, and promotions.
- Ensure security and prevent fraud.
- Comply with legal and regulatory requirements.
4. Legal Basis for Processing
Your personal information is processed in compliance with the POPI Act and other applicable laws. We will only collect personal information for the purposes stated above and will ensure that processing is lawful, reasonable, and does not infringe on your privacy rights.
5. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, shipping, and website hosting.
- Legal Compliance: If required by law or to protect our rights.
- Statutory Institutions: Relevant public or equivalent entities as necessary.
6. Consent and Your Rights
By using our services, you consent to the collection and processing of your personal data as described in this policy. You have the right to:
- Withdraw consent to the processing of your personal information at any time.
- Access, update, or delete your personal data.
- Opt-out of marketing communications.
- Request details of third parties with whom your data has been shared.
To exercise these rights, contact us at support@timetechsa.com. Please note that withdrawing consent may affect our ability to provide certain services.
7. Data Security and Retention
We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure. Personal data is retained only as long as necessary for the stated purposes, or as required by law.
8. Cookies and Tracking Technologies
We use cookies to improve your browsing experience. Cookies may include:
- Strictly Necessary Cookies: Essential for website functionality.
- Analytics Cookies: Help us understand site usage and improve services.
- Customization Cookies: Remember user preferences for a personalized experience.
- Security Cookies: Detect and prevent malicious activity.
- Social Media Cookies: Enable social sharing functionalities.
- Advertising Cookies: Help tailor content and advertisements.
You can manage or disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies or content.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@timetechsa.com